Frequently Asked Questions (FAQs)
Q: What types of reloading primers and powders do you sell?
A: We sell a wide selection of reloading primers and powders from top brands, including Cheddite, CCI, Hodgdon, Ramshot, Remington, Winchester, and more. Our products are available in various sizes and types to meet your reloading needs.
Q: How do I know which primer or powder to choose for my reloading project?
A: Our team of reloading experts is available to help you choose the right primer or powder for your specific needs. You can contact us at [email protected] for personalized advice and recommendations.
Q: How long does it take to receive my order?
A: We offer fast and reliable shipping, and most orders are processed and shipped within 1-2 business days. Shipping times may vary depending on your location and the shipping method you choose.
Q: What is your refund and returns policy?
A: We offer a hassle-free refund and returns policy. If you are not satisfied with your purchase, you may return it for a full refund within 30 days of the purchase date. If you receive a defective or damaged product, we will replace it free of charge. For more information, please see our Refund and Returns Policy.
Q: Do you offer bulk discounts?
A: Yes, we offer bulk discounts on select products. Please contact us at [email protected] for more information.
Q: Is it legal to purchase reloading primers and powders online?
A: Yes, it is legal to purchase reloading primers and powders online. However, it is your responsibility to ensure that you comply with all federal, state, and local laws and regulations regarding the purchase, possession, and use of reloading components.
Q: Do you ship internationally?
A: At this time, we only ship within the United States. We do not offer international shipping.
Q: How do I place an order?
A: Placing an order with Prime Powders is easy! Here’s how:
- Browse our website: Visit our website at https://primepowders.net/ to browse our selection of reloading primers and powders.
- Add items to your cart: Once you’ve found the products you need (Select quantity where necessary), click the “Add to Cart” button to add them to your shopping cart.
- Review your cart: When you’re ready to check out, click the shopping cart icon in the top right corner of the screen to review your order. Make sure that you have selected the correct products and quantities.
- Proceed to checkout: Click the “Proceed to Checkout” button to begin the checkout process.
- Enter your information: Enter your shipping and billing information, as well as any special instructions or requests.
- Choose your payment method: We currently accept payments through Zelle and Venmo.
- Review and submit your order: Review your order summary to ensure that all of the information is correct. Click the “Submit Order” button to place your order. Follow the instructions on the screen to complete your payment. Order completion is conditional on receipt of payment
That’s it! Once your order is submitted, we will process it and ship your products as soon as possible. If you have any questions or concerns about the ordering process, please contact us at [email protected].
Processing time: Once you place your order, we will process it within 1-2 business days. During this time, we will verify your payment and prepare your products for shipment.
Shipping time: We offer several shipping options, including standard and expedited shipping. Shipping times may vary depending on your location and the shipping method you choose. Once your order is shipped, you will receive a tracking number that you can use to track your package.
Delivery: Once your package is delivered, please inspect it carefully to ensure that all of the products are in good condition. If you receive a damaged or defective product, please contact us immediately at [email protected]
Security: Zelle and Venmo are both secure payment methods that use encryption to protect your financial information. By only accepting these payment methods, we can ensure that your personal and financial information is kept safe.
Speed: Zelle and Venmo offer fast and reliable payment processing, which allows us to process your orders quickly and efficiently. This means that you can receive your products faster and with less hassle.
Cost: By only accepting Zelle and Venmo, we are able to keep our costs low and pass those savings on to our customers. This allows us to offer competitive prices on our products and provide our customers with the best possible value.
Security: By processing payments manually, we can ensure that your personal and financial information is kept secure. We do not store your payment information on our website or servers, which reduces the risk of unauthorized access or data breaches.
Flexibility: Manual payments allow us to offer more flexible payment options to our customers. For example, we can accept payments through Zelle or Venmo, which may not be available through automated payment methods.
Personalized Service: Manual payments allow us to provide a more personalized service to our customers. We can communicate directly with you to confirm your order and ensure that your payment is processed correctly. This helps to reduce errors and ensure that you receive the products you need in a timely manner.
Q: How can I contact you if I have a question or concern?
A: You can contact us at [email protected] with any questions or concerns you may have. Our team is dedicated to providing exceptional customer service and will do our best to assist you.